What's the turnaround time?
Most cases are completed within 48 hours. For larger cases over 1,000 pages, turnaround is typically 72 hours. We'll let you know the expected timeline when you submit your records. The process includes AI extraction of every finding across all providers, followed by a complete review by a licensed registered nurse who verifies accuracy and adds clinical context before the chronology is delivered to your team.
How do you handle HIPAA and data security?
Our platform is built to HIPAA standards from the ground up. All documents are encrypted at rest and in transit. Every account requires multi-factor authentication. Each firm's data is isolated at the database level. Document access is logged with a seven-year audit trail. We operate on AWS with a signed Business Associate Agreement and carry cyber liability insurance. Learn more about our security standards.
What file types do you accept?
We accept PDF files, which is the standard format for medical records from hospitals, clinics, imaging centers, and other providers. Upload your records as-is—no sorting, splitting, or pre-processing required. The platform handles multi-provider records, scanned documents, and large files automatically. If you have records in another format, contact us and we'll help you get them converted.
What's included in the $500?
Everything: AI extraction, licensed nurse review, hyperlinked chronology with page citations, encrypted document storage, billing breakdowns by provider, pre-existing condition flags, treatment timeline with gap detection, case intelligence cards, and dedicated support. There are no hidden fees, add-ons, or hourly charges. One flat rate covers the entire case regardless of the number of providers or pages. See full pricing details.
How does the nurse review process work?
Our AI extracts every medical finding from your records—diagnoses, treatments, dates of service, providers, and more. A licensed registered nurse then reviews every single finding: confirming what's accurate, rejecting false positives, and adding clinical context where needed. The nurse also flags pre-existing conditions versus injury-related findings, catches handwriting misreads and OCR errors from scanned documents, identifies treatment gaps, and ensures billing line items match the documented services. Nothing reaches your team without trained medical eyes on it.
Can I try it with one case first?
Absolutely. There are no recurring fees, no minimums, and no long-term lock-in. Many firms start with a single case to evaluate the quality and turnaround time before scaling up. You only pay when you submit records, and there are no setup fees or monthly charges. Book a demo to get started.
What types of cases do you handle?
Case Nurse is built for personal injury litigation, but the platform works for any case that involves medical records. Our primary focus is PI cases: emergency room records, diagnostic imaging, physical therapy notes, surgical records, and billing statements across multiple providers. Whether your case involves a single provider or dozens of facilities over several years, the platform organizes everything into a single chronology.
What's included in the chronology report?
Every chronology includes: categorized medical findings with ICD codes; a treatment timeline with gap detection; case intelligence cards covering causation indicators, prognosis notes, and work restrictions; total medical expense calculations with billing breakdowns by provider; pre-existing condition flags; and hyperlinked page citations that link every finding back to its source page in the original document. View a sample report to see the full format.
How is my data protected?
Your documents are uploaded through an encrypted connection, stored in isolated environments that no other organization can access, and automatically deleted after your retention window closes. Only authorized personnel on your case can view the records. We never share, sell, or use your data for any purpose other than delivering your chronology. Every action is logged and auditable. Read more about our security standards.
What makes Case Nurse different from AI-only tools?
AI extraction is only half the job. Every finding our system identifies is reviewed by a licensed registered nurse before it reaches you. The nurse confirms accuracy, rejects false positives, adds clinical context like pre-existing condition flags and treatment gap annotations, and ensures nothing is missed or misrepresented. You get the speed of AI with the judgment of a trained medical professional. Learn more about our review process.
How do I get started?
Book a demo and we'll walk you through the platform and answer any questions about your specific use case. Once you're set up, upload your medical record PDFs through the secure portal and receive a court-ready chronology within 48 hours. There are no recurring fees, no minimums, and no long-term lock-in. Most firms start with one or two cases to see the quality firsthand, then integrate Case Nurse into their standard case intake workflow.